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FAQ
General Questions
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How much does your service cost?
We have a basic hourly fee of South African rand R300.00 When you provide us with the problems you want to have solved, we'll give you a quote based on the amount of hours the job will take. That amount of hours can be a fraction of one hour, but our minimum fee is R150.00
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How do I pay you?
You can either pay online at FNB Bank Website or you go and deposit at the nearest FNB Bank to you and fax the proof of payment to us. Our banker is FNB Bank; A/C Number is: ; Branch Code is:
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How many problems can I submit?
You can submit as many problems as you want, but of course, long lists will take longer to be processed.
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How long does it take to get my solved problems back?
The basic fee is based on a normal turn-around of 1-2 days. But when you submit your problems, you can indicate what is your desired turn-around time frame, if you're in a rush. Still, rush service is subject to availability, and the hourly rate higher.
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How do I submit a list problems or an essay ?
You choose what's more convenient for you. You can e-mail, fax, snail-mail your problems to us.....If you work with any other method of submission, just let us know and we'll figure it out.
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Are your answers guaranteed?
Yes! We are a team of professionals, and our works are professional. But yet the human factor cannot be overruled, so in case of wrongly answered question (excluding typographic error) on our part, we'll gladly give you your money back. Notice that in order to apply to this refund policy, you should contact us first to fix any problems you might have with the problems. See the Terms and Conditions for more information.
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I received the solutions to my problems, but the equations don't show up.
It may be because of an older Microsoft Word version. We mostly submit the solution written in Word, and the equations are written with Math Type. If you cannot see the equations, just e-mail us and we'll send you a pdf version instead.
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Can you solve my homework?
At bookchatt.com we're in favor of basic learning and understanding of your course, and we don't endorse cheating. We assume that you're submitting problems you're not supposed to get helped with. It is your responsibility to observe this requirement, as we do not have a way of knowing the source of the request, and we cannot be held responsible for any actions you take with the material we provide. See the Terms and Conditions section for more information.
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I want to have lots of solved problems on a specific topic (Mathematics, Physics, Financial Management, Operations Management, Marketing, etc)
You can go to our virtual store to buy cheap solved problems on any of our offered topics.
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I want a real tutor working personally with me. How do I do it?
Currently we offer the service of personal tutoring only in Pietersburg and Johannesburg (South Africa). We are preparing a network of tutors so we can attend your needs hopefully in a long list of cities world wide. In the meantime, if you are located in Pietersburg or Johannesburg and need personal tutoring,
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